EMPLOYEE TRANSCRIPT

 

I.    Company Background:

A.  Bowlin Travel Centers Inc. combines three areas of retail:

1.      Dairy Queen Restaurants

2.      Traditional Western Style Trading Posts featuring Southwestern souvenirs, with convenience store items available.

 

II.  Description of position you are applying for:

A.  Initial job title:  Multiple positions available including, Customer Service Representative (CSR), Maintenance/Custodial, Shift Supervisor-in-Training, Manager-in-Training.

B.  You will receive on the job training in a store and/or Dairy Queen.  Your progress is tailored to your successful completion of training.  There is, however, no guarantee of time for completion.

 

III. Job Requirements:

A.  No experience necessary…these are HANDS-ON positions.

B.  This position requires self-motivated and self-reliant individuals who enjoy meeting the public, with a willingness to clean the bathrooms, sell at the front counter, or complete necessary daily paperwork in the store or Dairy Queen.  You must do whatever the supervisor deems most important at the time to take care of our customers in the manner Bowlin requires.

C.  You must be willing to transfer to any Bowlin location within the company.  The decision on transfers is made by the Corporate office.  It is Bowlin’s goal that you complete your training at one location whenever possible.  At present, all Bowlin locations are in New Mexico and Arizona.

D.  Employee normally work forty hours per week.  No employee is guaranteed any particular days off so you must be willing to work whatever days are assigned to you in order to have sufficient coverage in the operation.

E.  You must have the physical and mental abilities that are necessary to complete the requirements of the job including, but not limited to, being able to stand during the assigned shifts, lift what is required to get the job done, bend, kneel, see and hear customers, and take and follow instructions.

 

IV. Advancement:

A.  Future advancement in BowlinTravelCenter Operations is not automatically granted based on time with the company, it is earned by merit, recommendation, and final approval in written form.

B.  BOWLIN’s policy is to promote from within whenever possible.

 

All promotions require the recommendation of the Manager, General Manager of the Store or DQ Operations, and the approval of the Director of Operations and/or the Human Resources Director.

 

V.  Compensation:

A.    Salary will be discussed during the interview.

      NOTE:  We will attempt to makes adjustments to the pay based on experience, which is applicable to our business.

B.     In addition to the base pay, you may earn a 5% commission on any sales you make over $50.00 in the store.  Each pay period, those exceeding $100 or $200 in commissions will be honored and recognized as members of the elite $100 and $200 clubs.  If you are taking advantage of your time behind the counter and out on the floor and depending on your sales ability, your commission earnings significantly increase your earnings.

 

VI. Benefits:

A. Health Insurance

Bowlin Travel Centers Inc. offers a cost sharing health insurance plan of which Bowlin pays 50% of your premium. You are eligible to enroll in this plan on the first of the month following promotion to assistant manager. Our current rates are $346.46 for single, $738.31 for employee plus spouse, $518.20 for employee plus children, and $910.05 for family. Bowlin Travel Centers Inc. also offers a health plan, which includes Dental, Vision, and Life Insurance.

B. 401(k) Plan

Bowlin Travel Centers Inc. has a self-directed 401(k) plan, which is a voluntary retirement savings plan available to all employees age 21 and older who have completed six months of service on the sign up dates of January 1 or July 1 of each year. Each eligible employee can designate up to the IRS limit of their pre-tax income to this retirement savings plan and the company will match half of the contribution (up to 15%), subject to determination of the Board of Directors. 401(k) interest earnings are tax-free until withdrawn at retirement.

C. Vacations

Bowlin Travel Centers Inc. offers vacation benefits based on years of service. Vacation hours are prorated to the hours worked if less than full time. After one year of service, you receive one week of paid vacation. After two years of service, and every year thereafter that you work for Bowlin's you will receive two weeks paid vacation. No vacation time accrues to any employee until they have completed one full year of service. (Salaried employees will be entitled to two weeks vacation after one year of service.) Vacations with Bowlin's are to be taken and payments in lieu of vacation are not made. Bowlin's feels that everyone should take some time off away from their job to give them some break from their daily work routine. Because of the nature of our business, vacations are discouraged during the months of June, July, August, and the last week in December and January, and may not be approved. In all cases, vacations must be requested in writing at least 30 days in advance.

D. In-House Employee Discounts

An added benefit for our employees is a discount we allow on certain goods sold in all of our stores. You are eligible for a 25% food discount in our stores that have a Dairy Queen. Most other goods in the stores have a 25% discount to employees. There is no discount on C-Sore or petroleum products.

E. Other benefits:

We also have three days of sick leave per year, one personal day per year, and up to two days of bereavement leave for employees who work a minimum of 1560 hours per anniversary year.

VII. Housing:

A. Bowlin Travel Centers Inc. has on-premise housing at each A. Bowlin Travel Centers Inc. has on-premise housing at each site for trainees that are offered housing upon employment (Housing is not always available for single assistant manager or manager candidates). Our housing consists of unfurnished two and three bedroom mobile homes, which have been and continue to be remodeled, renovated and replaced. The rent for a single wide without pets is $62.50 per person, per pay period, with pets $67.50. The rent for tenants in a double wide is $75.00 per person, per pay period. The rent for tenants with pets will be $80.00 per person, per pay period ($320 per pay month). Additional persons over the age of 18 living in the mobile home will also pay the rate prescribed above. The single employee rate is $100 per pay period without pets and $110 per pay period with pets. The rent includes utilities. The rent is within guidelines set by the IRS so as not to be too low to cause any other compensation problems.

B. Bowlin has found it necessary to require a damage deposit of $500.00 per mobile home. .

C. Pet information must be reported before moving in. A deposit of $500.00 is required for pets, with a maximum of two domesticated animals being allowed. Pet deposits are refunded to you after 30 days if you leave our firm, after a company official has inspected your home and no damages were found. NOTE: If you move in without a pet and wish to acquire one at a later date, it is required that you obtain prior approval from the corporate office in written form. Because of the liabilities, we do not authorize employees to keep Doberman, Rottweiler, or Pit Bulls on site.

Note: The deposits will be paid through a payroll deduction of $40.00 per person per pay period until the total amount is reached

D. RV parking on or near most operations.

 

Bowlin Travel Centers Inc. is a growth-oriented company with a hands on approach to working, no matter what position you hold.  Bowlin’s provides the opportunities for growth to those who are actively a part of the ongoing success of our company.  If you like being an active part of every aspect of a TravelCenter operation, living in rural areas, and enjoy working with a wide range of people, then Bowlin’s offers an excellent opportunity for you.

 

We thank you for your interest in Bowlin Travel Centers Inc. and for taking the time to contact us.

Please understand that this is not a complete job description, but rather a non-inclusive explanation of the training program. If you are hired into the training program you will be given a complete job description. NM & AZ are at will states and nothing herein may be construed as a contract. This does not provide a guarantee of long term employment.

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